What our clients say
Debt recovery may not be high up on the list of things to do of a busy company. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. That is where our company comes in handy. We are proud to be an extension of your business and recover the debts of your company. That way we will help you save a lot of valuable time and money in the process.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
“A debt collector must be identified as such on their social media accounts. Debt collectors may also be required to identify themselves in writing. They are also prohibited from posting false or misleading information, and from disclosing debts to third parties.”
If the accounts remain unpaid, our company can escalate them using the debt recovery services. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
Do you have a question for us?...
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
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We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It can really be as simple as that.
Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Most of the time, a debtor will not pay you for many reasons – such as not receiving the invoice, cash flow issues, insolvency issues, debt disputes, and various other situations.
“Software to manage business debtors can help you automate the debt collection and follow-up process for overdue invoices. It automates phone calls, email reminders, and SMS notifications to remind debtors of their payments. In addition, it allows you to set up payment plans and set up payment reminders.”
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
Alternatively, you can provide us with parameters within which to work and we will endeavour to recover the outstanding debt for you.
“Generally speaking, writing off small amounts of business debt is a good thing, but you should be careful. It can look like you’re subsidising unscrupulous buyers, and it can also taint your reputation.”
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