Process Server Newcastle

Legal Process Servers Newcastle

What our clients say


Call Athena Collections for Process Serving in Newcastle

Process Server Newcastle call Athena Collections on 0203 865 9319 or use our simple online contact form. Our experienced independently 5 star rated Process Servers Team can assist you with any Newcastle Process Server requests, so please do not hesitate to contact our team on 0203 865 9319.

Debt recovery may not be high up on the list of things to do of a busy company. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. Our company was established for this exact reason – to be an extension of your company, helping you save valuable money and time by using our debt recovery services.

We know the importance of client relationships to your business. That is why our professional debt recovery team strives to resolve your debt issues quickly without causing any damage to the reputation of your company.


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If you have accounts that have remained unpaid for a considerable period of time, our debt recovery services can seamlessly accelerate payment from reluctant payers. By incorporating continuity and utilising the benefit of our extensive experience into your debt collection process, your cash flow problems will soon disappear.

“Using the proper decisioning workflow is a crucial element of a successful collection plan. Using the appropriate technology can ensure the highest rates of payments and reduce your losses in the process. A well-implemented workflow can also help you monitor projects and keep your teams on track.”

Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.

We manage accounts receivable functions partly, fully or via a one-off project basis. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is as simple as that.




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Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.

Our proactive process will get you the desired results. On the other hand, we prefer to be open and transparent about our debt recovery services. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.

“Using an automated system is also a good way to save time on paper forms, rekeying information and other time-consuming tasks. A good decisioning workflow can also make the task of aggregating credit information less time-consuming and more effective. It can also pull information from a multitude of sources and compile them into a foolproof report.”

Our company will establish at the earliest point whether or not the debtor is willing to pay, and will inform you of this fact allowing you to make a sensible decision.


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There are various options available to you at this point. We will explain the advantages and disadvantages of each one so that you will have absolute clarity regarding the process that lies ahead.

On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.

“The decisioning workflow for business debt recovery practices should also have an efficient and effective process for collecting the right information at the right time. This can also be achieved by incorporating an optimisation technology. This will allow your collection staff to focus on the business of debt recovery rather than the minutiae of debt collection. This is especially important if your company specialises in commercial and financial collections.”

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