What our clients say
We understand that with a busy work schedule debt recovery may not be at the top of your list of important things to do. Sometimes your business may lack the time or the staff to proactively follow-up late payers, and this can have a knock-on effect to your overall cash flow. That is where our company comes in handy. We are proud to be an extension of your business and recover the debts of your company. That way we will help you save a lot of valuable time and money in the process.
We know the importance of client relationships to your business. That is why our professional debt recovery team strives to resolve your debt issues quickly without causing any damage to the reputation of your company.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. By incorporating continuity and utilising the benefit of our extensive experience into your debt collection process, your cash flow problems will soon disappear.
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“Debtor management software can make the whole process easier and more convenient for both you and your customers. This software can help you automate the process of sending out invoices and collecting outstanding amounts. It also gives you a more personalized approach to your customers and allows you to answer their questions online. It will help you save up to 50% of your time on debtor management.”
We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is as simple as that.
The pre-legal debt recovery services are developed to increase debt collections without the need to take legal action in any form; therefore, not having to instruct lawyers who will charge a fee by the hour.
Our company’s proactive approach typically provides the desired result; however, we prefer to be transparent and open regarding our debt recovery services regardless of what anyone says, this is not always the situation. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
“Software to manage business debtors can help you automate the debt collection and follow-up process for overdue invoices. It automates phone calls, email reminders, and SMS notifications to remind debtors of their payments. In addition, it allows you to set up payment plans and set up payment reminders.”
Our company will establish at the earliest point whether or not the debtor is willing to pay, and will inform you of this fact allowing you to make a sensible decision.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.
“Debt management software can automate your processes and make it easier for your employees to focus on other tasks. Automating debtor management tasks will help you reduce the time you spend on chasing debtors. It will also reduce your stress level and allow you to focus on other business priorities.
Debt management software can also help your business comply with regulations regarding debt management. It allows you to keep an eye on debtors’ behavior and records, and protects you from violating the laws and regulations governing debt collection. It can also help you report credit history to credit bureaus, so you can see if a debtor can pay his or her debt. Another benefit of debt management software is its ability to create a client-facing dashboard that shows balances and pending payments.”
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