What our clients say
We understand that your busy work schedule does not always allow for debt recovery to take top priority. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. Our company was established for this exact reason – to be an extension of your company, helping you save valuable money and time by using our debt recovery services.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
We can seamlessly escalate your unpaid accounts with the assistance of our highly professional debt recovery service. With our knowledge and extensive experience in the industry, all your cash flow problems are going to become a thing of the past.
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“You should include a copy of the invoice that the client is owed money on. This will help to make the client feel more comfortable with communicating with you. You should also include details of the payments that have been made in the past. This way, you will be able to make sure that you are sending the right message.”
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is as simple as that.
Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Our company’s proactive approach typically provides the desired result; however, we prefer to be transparent and open regarding our debt recovery services regardless of what anyone says, this is not always the situation. Most of the time, a debtor will not pay you for many reasons – such as not receiving the invoice, cash flow issues, insolvency issues, debt disputes, and various other situations.
“When you write a debt collection letter, be sure to include a clear explanation of why you are writing the letter. This way, your client will know exactly why you are trying to collect the money. Also, include a statement of the multiple invoices that the client has missed. It is also important to include a deadline for the payment. This way, the client will be able to make a payment on time.”
We will let you know of the actual reason as soon as possible so that you can make an informed decision.
We have a number of options for you to choose from – all will be fully explained with their pros and cons. That way you will be 100% clear of the process ahead.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.
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“Debt recovery can be difficult, but you can make it less stressful by writing an effective debt collection letter.”