What our clients say
We understand that your busy work schedule does not always allow for debt recovery to take top priority. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
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“As many companies are clients of other companies, the financial relationships between companies can become complicated. Whether the debt was caused by products and services a business provided, or whether it is due to debts of the other business, these financial matters can be very time-consuming.”
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner the problem is passed on to us, the higher the chance of collection and lower our commission will be. It is as simple as that.
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Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
“Debt recovery can be costly and time consuming. The longer you leave an invoice unpaid, the lower your chances of recovering the debt.”
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We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
We have a number of options for you to choose from – all will be fully explained with their pros and cons. That way you will be 100% clear of the process ahead.
If you can give us parameters, we are prepared to work within those to collect the outstanding amounts on your behalf.
“If you are looking for a solution to manage your business debt recovery efforts, a collection CRM software could be the way to go. These software systems integrate all the different aspects of debtor management into one, allowing you to manage every aspect of the process. It includes everything from account assignment and segmentation to exception handling and intelligent task management. It also allows you to optimise your resources and make the best use of your time.”