X McKenzie

Debt Collection Sunderland

Debt Collectors Sunderland

What our clients say


All About Our Services providing Debt Collection in Sunderland

We understand that your busy work schedule does not always allow for debt recovery to take top priority. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.

We know the importance of client relationships to your business. That is why our professional debt recovery team strives to resolve your debt issues quickly without causing any damage to the reputation of your company.

If the accounts remain unpaid, our company can escalate them using the debt recovery services. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.

We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.

We are able to manage your accounts receivable functions as a one-off project, partially or fully. We can discuss and come to an agreement about how you would prefer to outsource your accounts receivable process. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. The sooner the problem is passed on to us, the higher the chance of collection and lower our commission will be. It can really be as simple as that.


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Our pre-legal debt recovery service will guarantee the maximum collections on your behalf. This would be done without the need of taking any legal action against your debtors. In fact, you won’t need the services of solicitors who may charge you by the hour.

Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.

We will let you know of the actual reason as soon as possible so that you can make an informed decision.

We have a number of options for you to choose from – all will be fully explained with their pros and cons. That way you will be 100% clear of the process ahead.

If you can give us parameters, we are prepared to work within those to collect the outstanding amounts on your behalf.