What our clients say
We understand that with a busy work schedule debt recovery may not be at the top of your list of important things to do. In fact, a small business may lack the required time and personnel to chase behind their late payers – which can have a devastating effect on the cash flow of the business. That is where our company comes in handy. We are proud to be an extension of your business and recover the debts of your company. That way we will help you save a lot of valuable time and money in the process.
We also understand that maintenance of client relations is essential for companies; therefore, with out debt recovery services, we work to resolve all matters speedily and professionally without causing damage to your brand’s reputation.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
Do you have a question for us?...
“Managing debt collection practices is an important part of running a business. This includes deciding what to do with debts, whether to write off small amounts of debt, and what to do with letters.”
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
Our professional team of debt collectors can take charge of your accounts receivable fully or partly, or we can operate on a one-off project basis. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner the problem is passed on to us, the higher the chance of collection and lower our commission will be. It is as simple as that.
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The pre-legal debt recovery services are developed to increase debt collections without the need to take legal action in any form; therefore, not having to instruct lawyers who will charge a fee by the hour.
Our proactive process will get you the desired results. On the other hand, we prefer to be open and transparent about our debt recovery services. Most of the time, a debtor will not pay you for many reasons – such as not receiving the invoice, cash flow issues, insolvency issues, debt disputes, and various other situations.
“Having a telephone call from a debt collector can be a tad disconcerting. The last thing you want to do is get into an argument with your collector. It is a good idea to take some notes and keep a record. You will be able to learn more about your debtor’s habits in the future.”
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
There are various options available to you at this point. We will explain the advantages and disadvantages of each one so that you will have absolute clarity regarding the process that lies ahead.
Alternatively, you can provide us with parameters within which to work and we will endeavour to recover the outstanding debt for you.
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“One of the most important things to record is the name of your creditor. You can also include the date and time of the call, if possible. The best way to ensure your creditor is not making you unnecessary calls is to make sure you have permission to receive them.”