What our clients say
We understand that with a busy work schedule debt recovery may not be at the top of your list of important things to do. In fact, a small business may lack the required time and personnel to chase behind their late payers – which can have a devastating effect on the cash flow of the business. That is where our company comes in handy. We are proud to be an extension of your business and recover the debts of your company. That way we will help you save a lot of valuable time and money in the process.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. With our knowledge and extensive experience in the industry, all your cash flow problems are going to become a thing of the past.
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“Debt management software can automate your processes and make it easier for your employees to focus on other tasks. Automating debtor management tasks will help you reduce the time you spend on chasing debtors. It will also reduce your stress level and allow you to focus on other business priorities.”
We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. In fact, the sooner you pass over the account to us, the higher the collection rate would be. Hence, the commissions would be lower. It is simple as that.
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Our pre-legal debt recovery service will guarantee the maximum collections on your behalf. This would be done without the need of taking any legal action against your debtors. In fact, you won’t need the services of solicitors who may charge you by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
“You want to know the right questions to ask. For instance, is your debtor able to make a payment? Are there any consequences for not paying? The right questions can help you steer the conversation towards a desired outcome.”
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
We have a number of options for you to choose from – all will be fully explained with their pros and cons. That way you will be 100% clear of the process ahead.
Alternatively, you can provide us with parameters within which to work and we will endeavour to recover the outstanding debt for you.
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“A partial write-off is also possible, but it requires some convincing on the part of the creditor. If you’re going to make a partial write-off offer, it should be made in writing and for a set period of time. You may also want to consider suspending interest payments during the repayment period.”