What our clients say
Debt recovery may not be high up on the list of things to do of a busy company. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. Our company was established for this exact reason – to be an extension of your company, helping you save valuable money and time by using our debt recovery services.
We also understand that maintenance of client relations is essential for companies; therefore, with out debt recovery services, we work to resolve all matters speedily and professionally without causing damage to your brand’s reputation.
If you have accounts that have remained unpaid for a considerable period of time, our debt recovery services can seamlessly accelerate payment from reluctant payers. By incorporating continuity and utilising the benefit of our extensive experience into your debt collection process, your cash flow problems will soon disappear.
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“Commercial debt collection agencies, on the other hand, focus on pursuing debts from business-to-business debtors.”
We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.
We manage accounts receivable functions partly, fully or via a one-off project basis. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. In fact, the sooner you pass over the account to us, the higher the collection rate would be. Hence, the commissions would be lower. It can really be as simple as that.
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Our pre-legal debt recovery service will guarantee the maximum collections on your behalf. This would be done without the need of taking any legal action against your debtors. In fact, you won’t need the services of solicitors who may charge you by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.
“Business debt collection laws provide a legal framework for both consumers and businesses. These regulations protect both sides and promote a fair resolution. Failure to comply with these laws may hinder your ability to recover funds from your clients. If you have a question about the law, consult with a lawyer. It’s important to understand your rights and make sure you follow the rules before taking legal action.”
Our company will establish at the earliest point whether or not the debtor is willing to pay, and will inform you of this fact allowing you to make a sensible decision.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
Alternatively, you can provide us with parameters within which to work and we will endeavour to recover the outstanding debt for you.
“The costs of business debt collection can vary greatly. Although most agencies will charge a flat fee, some charge a contingency fee if they don’t collect debt. It’s important to know what the costs will be before signing a contract. It can be difficult to know how much to expect in advance, so it’s important to ask about fees before hiring a debt collection agency.”