What our clients say
We understand that your busy work schedule does not always allow for debt recovery to take top priority. In fact, a small business may lack the required time and personnel to chase behind their late payers – which can have a devastating effect on the cash flow of the business. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
“Debt collection is the process of pursuing the payment of debts. The process is conducted by debt collection agencies, or collection firms. These firms use different techniques to collect debts. The most common methods are through phone calls and letters.”
If you have accounts that have remained unpaid for a considerable period of time, our debt recovery services can seamlessly accelerate payment from reluctant payers. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
Do you have a Question for us?
We can tailor our debt recovery services to your specifications. Together we will discuss the options and come to an agreement on how to pursue your outstanding debts.
Our professional team of debt collectors can take charge of your accounts receivable fully or partly, or we can operate on a one-off project basis. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is simple as that.
“The first step in disputing a debt is to write to the debt collector, stating that the debt you owe is not yours. The next step is to provide proof that the debt is not yours. You can also seek legal advice if you feel that the collectors are violating your rights.”
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Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.
We will let you know of the actual reason as soon as possible so that you can make an informed decision.
There are various options available to you at this point. We will explain the advantages and disadvantages of each one so that you will have absolute clarity regarding the process that lies ahead.
Alternatively, you can provide us with parameters within which to work and we will endeavour to recover the outstanding debt for you.
