What our clients say
All About Our Services providing Debt Collection
We understand that your busy work schedule does not always allow for debt recovery to take top priority. In fact, a small business may lack the required time and personnel to chase behind their late payers – which can have a devastating effect on the cash flow of the business. Our company was established for this exact reason – to be an extension of your company, helping you save valuable money and time by using our debt recovery services.
We also understand that maintenance of client relations is essential for companies; therefore, with out debt recovery services, we work to resolve all matters speedily and professionally without causing damage to your brand’s reputation.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
Do you have a Question for Athena?
We can tailor our debt recovery services to your specifications. Together we will discuss the options and come to an agreement on how to pursue your outstanding debts.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. In fact, the sooner you pass over the account to us, the higher the collection rate would be. Hence, the commissions would be lower. It is as simple as that.
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Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Our company’s proactive approach typically provides the desired result; however, we prefer to be transparent and open regarding our debt recovery services regardless of what anyone says, this is not always the situation. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
We will let you know of the actual reason as soon as possible so that you can make an informed decision.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.