What our clients say
The Services we provide in B2B Debt Collection
We understand that your busy work schedule does not always allow for debt recovery to take top priority. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. Our company was established for this exact reason – to be an extension of your company, helping you save valuable money and time by using our debt recovery services.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. With our knowledge and extensive experience in the industry, all your cash flow problems are going to become a thing of the past.
Do you have a Question for Athena?
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is simple as that.
Our pre-legal debt recovery service will guarantee the maximum collections on your behalf. This would be done without the need of taking any legal action against your debtors. In fact, you won’t need the services of solicitors who may charge you by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.
We will let you know of the actual reason as soon as possible so that you can make an informed decision.
We have a number of options for you to choose from – all will be fully explained with their pros and cons. That way you will be 100% clear of the process ahead.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.
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