What our clients say
Debt recovery may not be high up on the list of things to do of a busy company. Sometimes your business may lack the time or the staff to proactively follow-up late payers, and this can have a knock-on effect to your overall cash flow. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We know the importance of client relationships to your business. That is why our professional debt recovery team strives to resolve your debt issues quickly without causing any damage to the reputation of your company.
If you have accounts that have remained unpaid for a considerable period of time, our debt recovery services can seamlessly accelerate payment from reluctant payers. By incorporating continuity and utilising the benefit of our extensive experience into your debt collection process, your cash flow problems will soon disappear.
Do you have a question for us?...
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
We manage accounts receivable functions partly, fully or via a one-off project basis. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. Our company’s commission rates are low based on monies recovered, as well as the stage at which the account is given to us. In fact, the sooner you pass over the account to us, the higher the collection rate would be. Hence, the commissions would be lower. It can really be as simple as that.
The pre-legal debt recovery services are developed to increase debt collections without the need to take legal action in any form; therefore, not having to instruct lawyers who will charge a fee by the hour.
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Our company’s proactive approach typically provides the desired result; however, we prefer to be transparent and open regarding our debt recovery services regardless of what anyone says, this is not always the situation. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
Our company will establish at the earliest point whether or not the debtor is willing to pay, and will inform you of this fact allowing you to make a sensible decision.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.