What our clients say
All About Our Services providing Debt Recovery
We understand that with a busy work schedule debt recovery may not be at the top of your list of important things to do. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We know the importance of client relationships to your business. That is why our professional debt recovery team strives to resolve your debt issues quickly without causing any damage to the reputation of your company.
We can seamlessly escalate your unpaid accounts with the assistance of our highly professional debt recovery service. With our knowledge and extensive experience in the industry, all your cash flow problems are going to become a thing of the past.
Do you have a Question for Athena?
We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.
Our professional team of debt collectors can take charge of your accounts receivable fully or partly, or we can operate on a one-off project basis. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is as simple as that.
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The pre-legal debt recovery services are developed to increase debt collections without the need to take legal action in any form; therefore, not having to instruct lawyers who will charge a fee by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.
Our company will establish at the earliest point whether or not the debtor is willing to pay, and will inform you of this fact allowing you to make a sensible decision.
There are various options available to you at this point. We will explain the advantages and disadvantages of each one so that you will have absolute clarity regarding the process that lies ahead.
Alternatively, you can provide us with parameters within which to work and we will endeavour to recover the outstanding debt for you.