Collection Agency Fees what is legal?

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Collection Agency fees Legal Question? call Athena Collections on 0203 865 9319 or use our simple online contact form. Our experienced independently 5 star rated team can assist you with any Collection Agency Fee questions, so please do not hesitate to contact our team on 0203 865 9319.

what is legal

What our clients say


Debt recovery may not be high up on the list of things to do of a busy company. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.

We also understand that maintenance of client relations is essential for companies; therefore, with out debt recovery services, we work to resolve all matters speedily and professionally without causing damage to your brand’s reputation.


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If you have accounts that have remained unpaid for a considerable period of time, our debt recovery services can seamlessly accelerate payment from reluctant payers. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.

We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.

Our professional team of debt collectors can take charge of your accounts receivable fully or partly, or we can operate on a one-off project basis. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It can really be as simple as that.

The pre-legal debt recovery services are developed to increase debt collections without the need to take legal action in any form; therefore, not having to instruct lawyers who will charge a fee by the hour.

Our proactive process will get you the desired results. On the other hand, we prefer to be open and transparent about our debt recovery services. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.

Our company will establish at the earliest point whether or not the debtor is willing to pay, and will inform you of this fact allowing you to make a sensible decision.

There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.

On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.




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