We understand that your busy work schedule does not always allow for debt recovery to take top priority. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. That is where our company comes in handy. We are proud to be an extension of your business and recover the debts of your company. That way we will help you save a lot of valuable time and money in the process.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
Do you have a Question for Athena?
If the accounts remain unpaid, our company can escalate them using the debt recovery services. By incorporating continuity and utilising the benefit of our extensive experience into your debt collection process, your cash flow problems will soon disappear.
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
Our professional team of debt collectors can take charge of your accounts receivable fully or partly, or we can operate on a one-off project basis. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is simple as that.
The pre-legal debt recovery services are developed to increase debt collections without the need to take legal action in any form; therefore, not having to instruct lawyers who will charge a fee by the hour.
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Our proactive process will get you the desired results. On the other hand, we prefer to be open and transparent about our debt recovery services. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
There are various options available to you at this point. We will explain the advantages and disadvantages of each one so that you will have absolute clarity regarding the process that lies ahead.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.
