We understand that with a busy work schedule debt recovery may not be at the top of your list of important things to do. Sometimes your business may lack the time or the staff to proactively follow-up late payers, and this can have a knock-on effect to your overall cash flow. That is where our company comes in handy. We are proud to be an extension of your business and recover the debts of your company. That way we will help you save a lot of valuable time and money in the process.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
We can seamlessly escalate your unpaid accounts with the assistance of our highly professional debt recovery service. With our knowledge and extensive experience in the industry, all your cash flow problems are going to become a thing of the past.
Do you have a Question for Athena?
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
We manage accounts receivable functions partly, fully or via a one-off project basis. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. Our company’s commission rates are low based on monies recovered, as well as the stage at which the account is given to us. The sooner the problem is passed on to us, the higher the chance of collection and lower our commission will be. It is as simple as that.
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Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Our proactive process will get you the desired results. On the other hand, we prefer to be open and transparent about our debt recovery services. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.
