We understand that your busy work schedule does not always allow for debt recovery to take top priority. In fact, a small business may lack the required time and personnel to chase behind their late payers – which can have a devastating effect on the cash flow of the business. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
Do you have a Question for Athena?
We can seamlessly escalate your unpaid accounts with the assistance of our highly professional debt recovery service. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
Our professional team of debt collectors can take charge of your accounts receivable fully or partly, or we can operate on a one-off project basis. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It can really be as simple as that.
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Our pre-legal debt recovery service will guarantee the maximum collections on your behalf. This would be done without the need of taking any legal action against your debtors. In fact, you won’t need the services of solicitors who may charge you by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
If you can give us parameters, we are prepared to work within those to collect the outstanding amounts on your behalf.
