We understand that with a busy work schedule debt recovery may not be at the top of your list of important things to do. Because unpaid debt can have a potential knock-on effect to cash flow it is important to address the issue, however, most companies lack the time and personnel to proactively follow up on late payers. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We also understand that maintenance of client relations is essential for companies; therefore, with out debt recovery services, we work to resolve all matters speedily and professionally without causing damage to your brand’s reputation.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. With our knowledge and extensive experience in the industry, all your cash flow problems are going to become a thing of the past.
Do you have a Question for Athena?
We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is as simple as that.
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Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Our proactive process will get you the desired results. On the other hand, we prefer to be open and transparent about our debt recovery services. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
We have a number of options for you to choose from – all will be fully explained with their pros and cons. That way you will be 100% clear of the process ahead.
If you can give us parameters, we are prepared to work within those to collect the outstanding amounts on your behalf.
