In some cases, agencies exclude certain types of cases from their statistics. These may include situations where:

 • the debtor has entered liquidation

• the client decides not to pursue legal action

• the debt is heavily disputed

• the debtor has no assets

• the client decides to stop recovery action

 By removing these cases from the calculation, the final recovery percentage can appear significantly higher than the overall reality.

 At Athena Collections we believe in presenting a more realistic picture.

 While we do have individual clients with recovery rates of over 95 percent, the blended recovery rate across all cases is typically closer to 60 to 70 percent. That figure includes the full spectrum of situations businesses encounter when trying to recover unpaid debts.

 It is important to remember that every case is different. Factors such as the age of the debt, the size of the invoice, the debtor’s financial position and whether the debt is disputed can all influence the likelihood of recovery.

 This is why responsible debt recovery is not about quoting headline statistics. It is about reviewing each case individually and recommending the most sensible commercial approach.

 In some situations pursuing the debt may be straightforward. In others it may require negotiation, instalment arrangements or legal action. Occasionally the most sensible advice may even be not to pursue the debt further if the cost outweighs the likely outcome.

 Transparency is important when dealing with unpaid invoices. Businesses deserve clear information so they can make informed decisions about their options.

 At Athena Collections our aim is to provide that clarity from the outset.

If your business is dealing with an unpaid invoice and you would like to understand your options, speak to Athena Collections for a no obligation conversation.