We understand that your busy work schedule does not always allow for debt recovery to take top priority. Sometimes your business may lack the time or the staff to proactively follow-up late payers, and this can have a knock-on effect to your overall cash flow. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
Do you have a Question for Athena?
If you have accounts that have remained unpaid for a considerable period of time, our debt recovery services can seamlessly accelerate payment from reluctant payers. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
Our debt recovery services are customised to each company’s requirements; therefore, we can give you the options and together we develop a plan on how to approach the debtors.
Our professional team of debt collectors can take charge of your accounts receivable fully or partly, or we can operate on a one-off project basis. Together, we can identify which part and at what stage you would like us to outsource the accounts receivable procedure. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is simple as that.
Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
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Our company’s proactive approach typically provides the desired result; however, we prefer to be transparent and open regarding our debt recovery services regardless of what anyone says, this is not always the situation. In some cases, debtors will refuse to pay for a number of different reasons, the most common ones being: cash flow is tight; the debt is disputed; the invoice was not received; their circumstances have changed, or they are insolvent.
We will establish the reason right at the outset and report back to you, allowing you to make an informed decision on how to proceed.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.
