We understand that with a busy work schedule debt recovery may not be at the top of your list of important things to do. In fact, a small business may lack the required time and personnel to chase behind their late payers – which can have a devastating effect on the cash flow of the business. This is exactly why our company was established; by providing you with our debt recovery services we essentially become an extension of your business, saving you valuable personnel time and money.
We also appreciate that it is of paramount importance for every business to maintain favourable client relations and therefore we utilise professional debt recovery methods that are aimed at resolving matters swiftly and amicably in order to maintain your good standing with your clients.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. By implementing effective experience and continuity into the debt recovery process, cash flow problems will be a thing of the past for your company.
Do you have a Question for Athena?
We can tailor our debt recovery services to your specifications. Together we will discuss the options and come to an agreement on how to pursue your outstanding debts.
We manage accounts receivable functions partly, fully or via a one-off project basis. We can discuss and come to an agreement about how you would prefer to outsource your accounts receivable process. We have the lowest commission rates in the region of any monies recovered. It may depend at which stage the account is passed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It can really be as simple as that.
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Our pre-legal collection system is set up to maximise debt collection without having to resort to legal action with solicitors that charge hefty fees by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.
We will let you know of the actual reason as soon as possible so that you can make an informed decision.
There are various options available to you at this point. We will explain the advantages and disadvantages of each one so that you will have absolute clarity regarding the process that lies ahead.
On the other hand, you could offer us parameters and we will operate within these guidelines to collect the debt for your business.
