What our clients say
All About Our Services providing Debt Recovery
Debt recovery may not be high up on the list of things to do of a busy company. In fact, a small business may lack the required time and personnel to chase behind their late payers – which can have a devastating effect on the cash flow of the business. Our company was established for this exact reason – to be an extension of your company, helping you save valuable money and time by using our debt recovery services.
We know the importance of client relationships to your business. That is why our professional debt recovery team strives to resolve your debt issues quickly without causing any damage to the reputation of your company.
If the accounts remain unpaid, our company can escalate them using the debt recovery services. With our knowledge and extensive experience in the industry, all your cash flow problems are going to become a thing of the past.
We will tailor our debt recovery packages to meet your needs. In fact, we will give you the options and let you select the best method of pursuing your debtors.
We are able to manage your accounts receivable functions as a one-off project, partially or fully. Together will find the right solution for your particular requirements, including what part of the accounts receivable process you would like to outsource and at what stage you would like to commence. Our low commission rates are only charged on monies recovered and the success rate will depend on what stage each individual account is handed over to us. The sooner an unpaid account is pursued by us the higher the success rate of recovery which means our collection rate will be lower. It is simple as that.
The pre-legal debt recovery services are developed to increase debt collections without the need to take legal action in any form; therefore, not having to instruct lawyers who will charge a fee by the hour.
Although our proactive approach to debt recovery usually achieves the desired results, we always aim to be open and transparent about our intentions but unfortunately, no matter what they say, this does not always happen. Debtors may not pay for a plethora of reasons, such as insolvency, not having received the invoice, the debt being disputed, cash flow being tight, their circumstances have recently changed, and much more.
Our company will establish at the earliest point whether or not the debtor is willing to pay, and will inform you of this fact allowing you to make a sensible decision.
There are numerous options we can offer at this point, all of which are explained including the pros and cons of each option; therefore, you can be clear of the procedure to follow.
Alternatively, you can provide us with parameters within which to work and we will endeavour to recover the outstanding debt for you.